At cc365consulting, we help organizations plan, implement, and master Microsoft Dynamics 365 Finance & Operations. From discovery to hypercare, we combine deep technical expertise with people-focused training to ensure lasting adoption and measurable results.
We exist to deliver measurable business outcomes through Dynamics 365. While others focus solely on implementation, we understand that software alone doesn’t create value –
Our mission is threefold:
- Make complex ERP projects easier to understand and manage
- Deliver solutions that truly fit your business processes
- Equip your people with the knowledge and skills to thrive in the digital workplace
Complete D365 Finance & Operations implementation services, from initial scoping and planning through configuration, testing, data migration, and go-live support.
Post-implementation support with SLA-backed service desk, proactive monitoring, and continuous improvement to ensure your system evolves with your business needs.
Customized, role-based training programs designed to ensure your team can effectively use D365 to perform their daily tasks, boosting productivity and adoption.
Official Microsoft certification preparation and training delivered by Microsoft Certified Trainers, helping your IT team build in-house expertise for long-term success.
Understand
We begin with thorough discovery sessions and detailed process mapping to truly grasp your current operations, pain points, and desired outcomes before making any changes.
Deliver
Our implementation follows an iterative build approach with early data migration and testing. This means you can see progress and provide feedback throughout the process, not just at the end.
Adopt
We ensure lasting success through rolebased training, comprehensive job aids, and dedicated hypercare support after go-live when your team needs it most.
We establish clear goals and conduct comprehensive fit-gap analysis to identify where standard D365 functionality meets your needs and where customization may be required.
Solution architecture decisions are documented and validated through regular sprint reviews, ensuring alignment with your business requirements throughout the build process.
Data migration includes thorough reconciliation to ensure accuracy and completeness, reducing one of the most common risks in ERP implementations.
System Integration Testing (SIT) and User Acceptance Testing (UAT) follow clear entry/exit criteria, ensuring quality at every stage before moving forward.
Cutover rehearsals and controlled go-live processes minimize disruption and provide confidence in the transition to your new system.
Post-implementation stabilization includes backlog prioritization and continuous optimization to maximize your return on investment.
Process Clarity
Simplified workflows and approvals that reduce bottlenecks andenhance operational efficiency throughout your organization.
Faster Cycles
Shorter financial close and order fulfillment times, allowing your team to focus on value-adding activities rather than administrative tasks.
Reliable Data
Cleaner posting processes and better reporting capabilities, giving your leadership team confidence in the numbers that drive decisions.
Confident Teams
End users trained specifically for their daily work, resulting in higher adoption rates and faster return on your D365 investment.
Housing
Specialized solutions for property management, tenant services, maintenance scheduling, and regulatory compliance in the housing sector.
Services
Flexible frameworks for project management, resource allocation, billing, and client relationship management in service-oriented organizations.
Retail
Integrated systems for inventory management, point of sale, customer relationship management, and omnichannel retail operations.
Manufacturing
Robust production planning, supply chain management, quality control, and cost tracking solutions for manufacturing businesses.
We tune our approach to fit your industry, processes, and teams, recognizing that every organization has unique requirements and challenges.
“The cc365 team’s workshops were clear, timelines realistic, and golive was remarkably smooth. The hypercare support was excellent4 they were responsive and genuinely cared about our success.”
– Programme Manager, Housing
“Their training approach made all the difference. It was role-based and practical, focusing on real scenarios our staff encounter daily. As a result, our team was productive in days, not weeks.”
– Finance Director, Retail
Do you only work with D365 Finance & Operations?
Yes, this is our core focus and specialty. By concentrating exclusively on D365 Finance & Operations, we maintain deeper expertise and more current knowledge than generalist consultancies trying to cover multiple platforms.
Can you support our team after go-live?
Absolutely. We provide both immediate hypercare support during the critical post-implementation period and long-term SLA-based managed support options. Our support services include issue resolution, system optimization, and continuous improvement initiatives.
Do you provide end-user training?
Yes. Our role-based training programs are tailored to your specific business processes and customizations. We don’t just teach generic D365 features4we show your team exactly how to perform their daily tasks in your configured system.
Do you help with Microsoft certifications?
Yes. Our Microsoft Certified Trainers (MCTs) run official preparation programs for MB-300, MB-310, and MB-330 certifications. These programs can be delivered to your internal IT staff to build sustainable in-house expertise.
Ready to discuss your Dynamics 365 project? Let’s talk about your goals.